Question 1

What product should I purchase?

Accepted Answer

We do our best to offer product categories that will direct you towards the best possible braces for your needs. Our product descriptions offer valuable information on the details of the product and what the product is designed to treat.  As always, we advise you speak to a medical professional about medical conditions and what might work best for you.

Question 2

What size should I get?

Accepted Answer

Sizing charts for all items are located just under the price of the item and above the size drop down box. Click the link that says “What’s my size?” We also offer sizing graphics for some of our products as an supplementary image of the product.

Question 3

What is your return policy?

Accepted Answer

As a general rule, we accept all returns in good condition. Refunds will be made for the item and applicable taxes, but not the shipping and handling cost. 
We ask that you return your product within 30 days of receiving it, otherwise we may not be able to credit your card.

Question 4

Can you ship internationally?

Accepted Answer

Yes we do, although estimated shipping times may be delayed 3-5 business days depending on the location.  Also, customs fees are not included with the shipping charges so you’ll be responsible to pay those when the item is delivered.

FAQ

Frequently asked questions

What product should I purchase?

What size should I get?

What is your return policy?

Can you ship internationally?

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